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Incident response plan phase set up

Setting up or amending the incident plan phases

Incident response plans are analyzed into distinct phases. Each phase represents a unique stage in the response and recovery process. The Business Continuity information is delivered with phases already in place but these can be amended as required by the User organization.

Incident phases are included in the business continuity software to enable sorting of incident response tasks and grouping tasks by each incident response phase. To set up and maintain the incident response phases, click on the Phase button located at the top left hand corner of the task list box on the main screen in Module 9.

This pop-up contains a list of the incident response plan phases. The left hand field contains the single digit code for each phase. This code also acts as a sequence or priority order for the list box and for the resultant incident response plans. This list can be amended by the User. Any changes will affect all incident response plans prepared by that User or any other User if the data tables are connected by a network to different Users.

Add a new incident phase

To add a new incident response plan phase, click on the Add (+) button and in the new pop-up that appears enter a single digit alpha reference number in the first box and the name of the phase in the second box. The alpha reference character is used to keep the phases in the correct sequence.

Check where the new incident response plan phase is required to appear in the list of phases and adjust the other alpha sequence references accordingly.

Delete the selected incident phase

To delete an incident response plan phase from the system, select that phase and click the delete button. If the phase has not already been used for existing response plans a pop-up will appear asking you to confirm this action.

If the selected phase is already in use then a pop-up will appear informing the User about this use. Great care should be exercised when deleting records as this action is permanent and not reversible. With the delete process, any related data may also be lost. It is not possible to delete the phase called "All phases" as this phase is used by the business continuity system.

Edit the selected incident phase

To edit an incident response plan phase, click on the Edit button and in the new pop-up that appears edit either the allocated single digit alpha reference number in the first box or the name of the phase in the second box.

The alpha reference character is used to keep the phases in the correct sequence. If changing the incident phase reference character, check where the changed incident response plan phase is required to appear in the list of phases and adjust the other alpha sequence references accordingly.

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